Returns and Exchanges

What is your return policy?

What if my item is faulty, damaged, or incorrectly delivered?

At ettitude, we uphold stringent quality control standards to ensure every product meets our high expectations of excellence. If you receive an item that is damaged, defective, or incorrect, we are committed to addressing the issue promptly and doing

How do I initiate a return?

Starting a return or exchange is easy:Submit the return form.Pack your items and attach the return label.Drop off the package at the nearest courier hub.Once we receive your items, we process refunds or exchanges within 10 - 15 business days of recei

What is the 60-Night Sleep Trial?

We want your bedding to feel perfect - so your first purchase of eligible bedding comes with a 60-Night Sleep Trial. Within 60 days of delivery, you may return trial-eligible bedding for a Refund, Exchange, or Store credit. Items may be used and wash

I received an ettitude item as a gift, but would like a different one. Can you assist me?

Absolutely. We would be delighted to help you find the perfect ettitude product. If the gifted item qualifies under our returns policy, you may initiate a return in exchange for an alternative item of your choice. To get started, please provide eithe