Experience our 60-Night Sleep Trial and flexible return policies designed with your comfort and confidence in mind. 60-Night Sleep Trial. Your first purchase of any regularly priced bedding is covered by our 60-Night Sleep Trial, allowing you to enjo
At ettitude, we uphold stringent quality control standards to ensure every product meets our high expectations of excellence. Should you receive an item that is defective, damaged, or incorrect, we are committed to resolving the issue swiftly and to
To begin your return, please complete our returns form. If your purchase falls outside our standard return window, we invite you to explore ettitude re:new, our exclusive platform for trading in and discovering gently loved ettitude favorites. This p
We believe that true comfort must be experienced to be fully appreciated—and we are confident you will fall in love with your ettitude bedding. Our exclusive 60-Night Sleep Trial is available on your first ettitude bedding purchase, including sheet s
Yes, you can enjoy our 60-Night Sleep Trial with international orders. We want your experience to be as seamless as possible, and while return shipping costs for international returns are the customer’s responsibility, our dedicated customer care tea
We understand that final sale and archive sale items are specially priced. As such, these purchases are eligible for return or exchange only in the unlikely event of a manufacturing defect. Our commitment to quality means that if you encounter any is
At ettitude, we strive for excellence in every detail, but occasionally, minor issues such as a small stain, a missing button, or slight packaging imperfections may occur. We sincerely apologize for any inconvenience these rare occurrences may cause
Absolutely. We would be delighted to help you find the perfect ettitude product. If the gifted item qualifies under our returns policy, you may initiate a return in exchange for an alternative item of your choice. To get started, please provide eithe
We understand that sizing can sometimes be tricky, and we’re here to make the exchange process as smooth as possible. Exchanging your order for a larger size is certainly possible, with any applicable price difference adjusted accordingly. Currently,
We understand how important a smooth return process is, and we’re here to assist you every step of the way. First, please kindly review our Return Policy to ensure your order meets the eligibility criteria. If your order qualifies, was not marked as
To help us expedite your return, please kindly provide a photo of your postal receipt after you have dropped off your package at the post office. Once we receive this confirmation, our team will prioritize processing your return promptly and ensure y
Absolutely. We recognize that the holiday season is a special and bustling time, and we want to make your experience as effortless and joyful as possible. Throughout December, we extend our returns window—allowing you extra time to enjoy your new ett
Once your return package arrives at our warehouse, our dedicated team promptly begins processing your exchange to ensure a seamless experience. Typically, warehouse processing takes approximately two business days, followed by an estimated delivery t