Experience our 60-Night Sleep Trial and flexible return policies designed with your comfort and confidence in mind. 60-Night Sleep Trial. Your first purchase of any regularly priced bedding is covered by our 60-Night Sleep Trial, allowing you to enjo
At ettitude, we uphold stringent quality control standards to ensure every product meets our high expectations of excellence. Should you receive an item that is defective, damaged, or incorrect, we are committed to resolving the issue swiftly and to
To begin your return, please complete our returns form. If your purchase falls outside our standard return window, we invite you to explore ettitude re:new, our exclusive platform for trading in and discovering gently loved ettitude favorites. This p
We believe that true comfort must be experienced to be fully appreciated—and we are confident you will fall in love with your ettitude bedding. Our exclusive 60-Night Sleep Trial is available on your first ettitude bedding purchase, including sheet s
Yes, you can enjoy our 60-Night Sleep Trial with international orders. We want your experience to be as seamless as possible, and while return shipping costs for international returns are the customer’s responsibility, our dedicated customer care tea
We understand that final sale and archive sale items are specially priced. As such, these purchases are eligible for return or exchange only in the unlikely event of a manufacturing defect. Our commitment to quality means that if you encounter any is
At ettitude, we strive for excellence in every detail, but occasionally, minor issues such as a small stain, a missing button, or slight packaging imperfections may occur. We sincerely apologize for any inconvenience these rare occurrences may cause
Absolutely. We would be delighted to help you find the perfect ettitude product. If the gifted item qualifies under our returns policy, you may initiate a return in exchange for an alternative item of your choice. To get started, please provide eithe
It's possible to exchange your order for a larger size. Kindly note that any price difference will be applied to the exchange. At this time, exchanges for a smaller size are not available via our online returns portal. However, we provide convenient
To initiate a return, please review our Return Policy here. If your order qualifies and was not marked as final sale or acquired from a third-party reseller, please do not hesitate to reach out to us at [email protected], and we will be happy to assi
Once you've dropped off your package at the post office, simply snap a picture of the postal receipt and send it our way. We’ll quickly process your return and take care of your exchange, refund, or store credit—whatever works best for you!
Absolutely! We understand that the holiday season can be a busy time, and we want to ensure a stress-free experience for you. Throughout December, we are extending our returns window, giving you more precious moments to spend with your loved ones.
Once your return package is received at our warehouse, our team will immediately begin processing your exchange. Warehouse processing typically requires around two business days, followed by an estimated delivery time frame of three to five business