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What is your return policy?Updated 7 months ago

All unopened, unused, and unwashed items can be returned for an exchange or refund within 30 days of your delivery date. Shipping fees are non-refundable.

Your first purchase of any regularly priced bedding items is covered under the 30 night Sleep Trial and is eligible for return.

Opened/used items and returns made past 30 days and up to 60 days of your delivery date will only be eligible for store credit. 

If you’re in the USA, you can trade in your gently used ettitude items on ettitude re:new. You can even trade in and recycle your old sheets from other brands! In return, you’ll receive $50 in credits for every item you send us. 

Final sale items are not eligible for returns or exchanges unless faulty or defective. However, you can trade in any final sale products on ettitude re:new and receive $50 in credits in return.

If you’re looking to return an item purchased via third-party stockists and websites, please contact them directly.

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