How do I initiate a return?Updated 15 hours ago

To begin your return, please complete our returns form. If your purchase falls outside our standard return window, we invite you to explore ettitude re:new, our exclusive platform for trading in and discovering gently loved ettitude favorites. This program offers your items a second life, supporting sustainable practices.

We champion the responsible stewardship of every product and, through our charitable partners and textile recycling initiatives, 100% of returned or faulty items are given a renewed purpose — never reaching landfill. As a thank you for joining us in this mission, you will receive $50 in store credit towards your next ettitude purchase, helping to extend the lifecycle of your cherished pieces.

Should you need any assistance or encounter challenges during the return process, please do not hesitate to contact us by completing our Contact Form. Our dedicated care team is here to support you personally.

To ensure you receive all communications without delay, we kindly ask that you add our email address, [email protected], to your safe sender list.