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Returns & Exchanges

What is your return policy?

Your first purchase of any regularly priced bedding items is covered under the 60 night Sleep Trial and is eligible for free returns or exchanges. Enjoy and wash your bedding as usual for a full 60 nights and if you are not completely satisfied, you

What if my item is faulty, damaged, or incorrectly delivered?

We take extreme care in ensuring our goods are of the highest quality. If you experience an issue or error, we want to make it right. Please contact our care team at [email protected] with a photo, a written description of the issue and your order nu

How do I make a return?

To initiate a return, please complete our returns form. If you’re past our return window, give your items a second life on ettitude re:new—the official place to trade-in and buy gently used ettitude faves. We give 100% of returned and faulty items a

What is the 60 night Sleep Trial?

Feeling is believing—and we believe you’ll love it. The 60 Night Sleep Trial covers your first order of our bedding — sheet sets, duvet covers, fitted sheets, flat sheets, pillowcases, protectors, comforters, and crib sheets — that are not on final s

Can I return an international order under the 60 Night Sleep Trial?

International orders are covered under the Sleep Trial. However, ettitude does not cover Sleep Trial returns’ shipping costs. To initiate your return please complete our Contact Form: https://faq.ettitude.com/en-US/contact. To guarantee that our emai