My order is within the return window, but your return portal rejected my request. What should I do?Updated 5 days ago

We understand how important a smooth return process is, and we’re here to assist you every step of the way. First, please kindly review our Return Policy to ensure your order meets the eligibility criteria.

If your order qualifies, was not marked as final sale, and was purchased directly from us rather than a third-party reseller, please don’t hesitate to contact our dedicated customer care team at [email protected]. We will personally review your case and work closely with you to resolve the issue promptly and ensure your return experience is effortless and satisfactory.

Your satisfaction is our priority, and we look forward to assisting you.