Domestic (United States). We offer both Standard and Expedited Shipping options, delivering to all metropolitan areas within the United States, including Hawaii and Alaska. International. We are pleased to provide worldwide shipping through our estee

Domestic (United States)We offer both Standard and Expedited Shipping options, delivering to all metropolitan areas within the United States, including Hawaii and Alaska.InternationalWe are pleased to provide worldwide shipping through our esteemed cross-border logistics partner, Global-E. Our current international shipping destinations include:<ul data-sourcepos="11:1-28:0"><li data-sourcepos="11:1-11:9">Belgium</li><li data-sourcepos="12:1-12:8">Canada</li><li data-sourcepos="13:1-13:9">Denmark</li><li data-sourcepos="14:1-14:9">Finland</li><li data-sourcepos="15:1-15:8">France</li><li data-sourcepos="16:1-16:9">Germany</li><li data-sourcepos="17:1-17:7">Italy</li><li data-sourcepos="18:1-18:15">Liechtenstein</li><li data-sourcepos="19:1-19:12">Luxembourg</li><li data-sourcepos="20:1-20:8">Mexico</li><li data-sourcepos="21:1-21:13">Netherlands</li><li data-sourcepos="22:1-22:10">Portugal</li><li data-sourcepos="23:1-23:7">Spain</li><li data-sourcepos="24:1-24:8">Sweden</li><li data-sourcepos="25:1-25:13">Switzerland</li><li data-sourcepos="26:1-26:22">United Arab Emirates</li><li data-sourcepos="27:1-28:0">United Kingdom</li></ul>We are actively expanding our international shipping network to serve a broader global audience. We recognize the importance of accessible and reliable shipping, and we are committed to extending our reach.To ensure efficient and secure delivery, we partner with leading courier services, DHL Express and UPS. Shipping costs are calculated based on the destination and package weight, and the precise cost will be displayed during the checkout process.We regret any inconvenience caused if your country is not currently within our shipping destinations. We appreciate your understanding and are continually working to broaden our international service.

Where do you ship?

Fulfillment:. Domestic Shipping (United States):. International Shipping:. Important Delivery Information:.

Fulfillment:<ul data-sourcepos="7:1-9:0"><li data-sourcepos="7:1-7:93">Orders placed with Standard Delivery are processed and dispatched within 1-2 business days.</li><li data-sourcepos="8:1-9:0">Expedited Orders placed before 12:00 PM Eastern Time are processed and dispatched on the same business day. Orders placed after 12:00 PM Eastern Time are processed and dispatched on the following business day.</li></ul>Domestic Shipping (United States):<ul data-sourcepos="12:1-14:0"><li data-sourcepos="12:1-12:150">Standard Shipping: Delivery to U.S. metropolitan areas are typically within 3-5 business days. Delivery times for Alaska and Hawaii may vary.</li><li data-sourcepos="13:1-14:0">Expedited Shipping: Orders are dispatched on the same business day if placed before 12:00 PM Eastern Time (excluding weekends and public holidays), with delivery occurring within 2-3 business days. We encourage customers to consider Standard Shipping for a reduced environmental footprint whenever feasible.</li></ul>International Shipping:<ul data-sourcepos="17:1-19:0"><li data-sourcepos="17:1-17:200">DHL Express typically delivers within 2-5 business days. An estimated delivery timeframe, tailored to your location, will be provided during the checkout process upon entering your shipping address.</li><li data-sourcepos="18:1-19:0">Please note that delivery estimates are provided as general guidelines and may be subject to variations due to factors such as customs clearance, local holidays, and unforeseen logistical circumstances.</li></ul>Important Delivery Information:<ul data-sourcepos="22:1-24:0"><li data-sourcepos="22:1-22:136">The aforementioned delivery times are estimates. While we strive to ensure timely delivery, we cannot guarantee precise arrival dates.</li><li data-sourcepos="23:1-24:0">Any delivery discrepancies must be reported within 30 days of the delivery date. Disputes reported between 30 and 90 days will be resolved through reshipment or store credit only.</li></ul>

When will my order arrive?

Domestic (United States):. International Shipping:.

Domestic (United States):<ul data-sourcepos="7:1-10:0"><li data-sourcepos="7:1-7:72">Free standard shipping is provided for orders exceeding $100.</li><li data-sourcepos="8:1-8:64">For orders under $100, a standard shipping fee of $12 applies.</li><li data-sourcepos="9:1-10:0">Expedited shipping is available for a flat rate of $25.</li></ul>International Shipping:<ul data-sourcepos="13:1-15:166"><li data-sourcepos="13:1-13:104">International shipping costs are calculated based on the destination country and the package&apos;s weight.</li><li data-sourcepos="14:1-14:120">We have partnered with reputable courier services, DHL Express and UPS, to guarantee dependable and punctual delivery.</li><li data-sourcepos="15:1-15:166">Upon entering your shipping address during the checkout process, you will be presented with a selection of available shipping options and their corresponding costs.</li></ul>

How much does shipping cost?

You will receive a shipment confirmation email with tracking details once your order has been dispatched. If you haven't received this information within three business days of placing your order, please don't hesitate to contact us at care@ettitude.

You will receive a shipment confirmation email with tracking details once your order has been dispatched. If you haven&apos;t received this information within three business days of placing your order, please don&apos;t hesitate to contact us at <a id="isPasted">care@ettitude.com</a>, and we&apos;ll be happy to provide an update.

How can I track my order?

ettitude is proud to be Climate Neutral Certified, demonstrating our commitment to offsetting the carbon footprint associated with the production and shipment of every ettitude product. Regardless of your chosen shipping method or destination, we ens

ettitude is proud to be Climate Neutral Certified, demonstrating our commitment to offsetting the carbon footprint associated with the production and shipment of every ettitude product. Regardless of your chosen shipping method or destination, we ensure that the environmental impact is mitigated on behalf of our customers.<a href="https://www.ettitude.com/pages/impact" rel="noopener noreferrer" style="text-decoration:none;" target="_blank"><span style="color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Discover more</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;about our ongoing initiatives to reduce and remove carbon emissions.

What is carbon neutral shipping?

Yes, we offer shipping, with USPS as our sole carrier.

Yes, we offer shipping, with USPS as our sole carrier.&#xA0;

Do you ship to military bases/APO/DPO/FPO?

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Leave us a voicemail with your name, email address, order number (if applicable), and a summary of your concern and we will get back to you within 1-2 business days:

ettitude.com

ettitude Care International

Shipping

What if I need to change my order?

I forgot to add my code to the order. Can I add it?

What if the item I am looking for is out of stock?

What payment options are available?

My order never arrived. What should I do?

Can I purchase gift cards?

How does Afterpay work?

How does Shop Pay work?

I ordered a sheet set, and an item is missing. What should I do?

Do you charge sales tax?

Orders

What is your return policy?

What if my item is faulty, damaged, or incorrectly delivered?

How do I make a return?

What is the 60 night Sleep Trial?

Can I return an international order under the 60 Night Sleep Trial?

What is your policy for final sale items?

What if my order has minor issues (e.g. small stain, missing button, etc.)?

I received an ettitude item as a gift, but want a different one. Can you help?

I made a mistake and ordered the wrong size. Can it be exchanged?

My order is within the return window, but your return portal rejected my request. What should I do?

Is there a way you could fast-track my return request?

Is your returns window extended during the holiday season?

When will my exchange order be sent to me?

Returns and Exchanges

What's the difference between ettitude bamboo bed sheets and other brands?

Which ettitude fabric is right for me?

What's the difference between your Sateen, Sateen+ and Twill products?

Are your products suitable for people with long-term sickness, skin problems, and infants?

Are your products free from toxins and harmful chemicals?

I’ve noticed some color variation. Why?

What is the thread count of your sheets?

How do I care for my bamboo bedding?

What is the difference between your CleanBamboo® Comforter and Down Alternative Comforter?

Now that I’ve bought ettitude sheets, what can I do with my old sheets?

Does your bedding fade?

How deep are your fitted sheets?

How do I mix and match colors within a set?

Will my bedding change its texture over time?

What is the frequency of your sheets?

Do you offer any sheet sets for Split King?

Do you have any cooling sheets?

Do you use a zipper or buttons for your duvet cover?

What is the TOG rating of your duvets?

I have a mattress topper. Will your fitted sheets still fit my bed?

What’s included in your sheet set?

How are your comforters attached to your duvet covers?

Do you have care instructions for Woven Throw Blanket?

Bedding

Do waffle towels shrink?

What’s the difference between waffle and bouclé?

Do you have any tips for avoiding towel discoloration?

Why are ettitude waffle towels better than towels made from cotton and microfiber?