Do you still have some CleanBamboo® questions? Email us at care@ettitude.com and our awesome team will be glad to assist!

Leave us a voicemail and we will get back to you within 1-2 business days:

ettitude.com

ettitude Support

Once your order has shipped, we will send a confirmation email that includes tracking information.If you have not received your tracking information after 3 business days from placing your order, please reach out to <a data-fr-linked="true" href="mailto:care@ettitude.com">care@ettitude.com</a> and we&#x2019;re happy to provide you with an update.

Once your order has shipped, we will send a confirmation email that includes tracking information. If you have not received your tracking information after 3 business days from placing your order, please reach out to care@ettitude.com and we’re happy

How can I track my order?

Shipping

What if I need to change my order?

I forgot to add my code on the order, can I add it?

Promo Terms and Conditions

What if the item I am looking for is out of stock?

What payment options are available?

My order never arrived, what do I do?

Do you offer gift cards?

How do Afterpay & Shop Pay installments work?

Orders

Where do you ship?

When will my order arrive?

How much does shipping cost?

What is carbon neutral shipping?

What is your return policy?

What if my item is faulty, damaged, or incorrectly delivered?

How do I make a return?

What is the 30 night Sleep Trial?

Can I return an international order under the 30 Night Sleep Trial?

Returns & Exchanges

What is the Comfort Collective?

How do I earn points?

How do I redeem my points?

How many points do I have?

What happens to my points when I return items?

Can I redeem points If I have a discount code?

What if I placed an order before creating an account?

How do I redeem my birthday reward?

How does the refer-a-friend program work?

Do my points expire?

Rewards & Referral

What's the difference between ettitude bamboo bed sheets and other brands?

Which ettitude fabric is right for me?

Who are ettitude products good for?

Are ettitude’s products ethically made?

Are your products free from toxins and harmful chemicals?

What dye do you use?

I’ve noticed some color variation. Why?

Do bamboo sheets shrink?

Do your sheets have a thread count?

How do I care for my bamboo bedding?

What is the difference between your Bamboo and Down Alternative Comforter?

Now that I’ve bought ettitude sheets, what can I do with my old sheets?

Products

What does ettitude mean?

Are you hiring?

Where is the company located?

About ettitude

How can I track my order?Updated 2 months ago