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When will my order arrive?Updated 10 days ago

Fulfillment:

  • Orders placed with Standard Delivery are processed and dispatched within 1-2 business days.
  • Expedited Orders placed before 12:00 PM Eastern Time are processed and dispatched on the same business day. Orders placed after 12:00 PM Eastern Time are processed and dispatched on the following business day.

Domestic Shipping (United States):

  • Standard Shipping: Delivery to U.S. metropolitan areas are typically within 3-5 business days. Delivery times for Alaska and Hawaii may vary.
  • Expedited Shipping: Orders are dispatched on the same business day if placed before 12:00 PM Eastern Time (excluding weekends and public holidays), with delivery occurring within 2-3 business days. We encourage customers to consider Standard Shipping for a reduced environmental footprint whenever feasible.

International Shipping:

  • DHL Express typically delivers within 2-5 business days. An estimated delivery timeframe, tailored to your location, will be provided during the checkout process upon entering your shipping address.
  • Please note that delivery estimates are provided as general guidelines and may be subject to variations due to factors such as customs clearance, local holidays, and unforeseen logistical circumstances.

Important Delivery Information:

  • The aforementioned delivery times are estimates. While we strive to ensure timely delivery, we cannot guarantee precise arrival dates.
  • Any delivery discrepancies must be reported within 30 days of the delivery date. Disputes reported between 30 and 90 days will be resolved through reshipment or store credit only.


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