Orders

How can I modify my order, update my shipping address, or request a cancellation?

If you wish to modify your order, update your shipping details, or request a cancellation, please get in touch with us at [email protected] with your full name and order number. Because our dedicated warehouse team works swiftly to dispatch your item

I wasn't able to add my discount code to my order. Can I still apply it?

We’re happy to help you apply a valid discount code to your recent order. Please email your order number along with the discount code to [email protected]. Our team will do their best to assist you promptly and seamlessly. Kindly note that you can on

What happens if the item I want is out of stock?

If the item you’re looking for is temporarily out of stock, please rest assured that we will notify you as soon as it becomes available again. To receive a prompt restock alert, sign up for notifications on the product page—you’ll be among the first

What payment options are available?

We offer a variety of convenient and secure payment options to suit your preferences. We are pleased to accept all major credit and debit cards, PayPal, Afterpay, Shop Pay, Apple Pay, Google Pay, Stripe, and Amazon Pay. Our goal is to provide a seaml

My order never arrived. What should I do?

While postal carriers are usually the first and most effective point of contact for delivery concerns, please know that our dedicated support team is here to assist you every step of the way. If your order has not arrived, please get in touch with us

Can I purchase gift cards?

You can purchase gift cards directly from our website, making it easy to share the luxurious comfort of ettitude with your loved ones. Please note that you may only use one gift card per transaction, and gift card purchases are not eligible for disco

How does Afterpay work?

Afterpay offers a convenient and flexible way to shop by allowing you to enjoy your ettitude purchase immediately while spreading the cost over four interest-free installments. Once your order is confirmed, Afterpay automatically charges your chosen

How does Shop Pay work?

If the ettitude sheet set on your wishlist exceeds your current budget, Shop Pay offers a seamless way to bring luxury home without delay. During checkout, you have the option to divide your purchase into convenient weekly or bi-weekly installments,

I ordered a sheet set, and an item is missing. What should I do?

If you find that any item is missing from your sheet set order, please don’t hesitate to contact us at [email protected]. Rest assured, our team stands ready to expertly address your concern and provide the necessary assistance to ensure you enjoy yo

Do you charge sales tax?

Sales tax is applied to orders shipped to certain states, including Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, N