Orders

What if I need to change my order?

If you need to make changes to your order, update your shipping address, or cancel an order please email your name and order number to [email protected] and we would be happy to do what we can. We cannot guarantee any change requests as our warehouse

I forgot to add my code to the order. Can I add it?

Please send your order number and discount code to [email protected], and we'll gladly apply valid codes to your recently placed order. Only one coupon can be applied per order. Coupons can be combined with other promotional offers active on www.etti

What if the item I am looking for is out of stock?

Not to worry! We’ll let you know when it’s available. Sign up for restock notifications on the product page to get an email notification when your desired product is back in stock. You’ll be the first to know when it’s available to ship. Certain prod

What payment options are available?

We accept major credit and debit cards. We also accept payments via PayPal, Afterpay, Shop Pay, Apple Pay, Google Pay, Stripe & Amazon Pay.

My order never arrived. What should I do?

Typically, postal carriers are best suited to support delivery issues. Where needed, our team is also here to help. You can contact us at [email protected]. Kindly be aware that in accordance with our company policy, we can only arrange replacements

Can I purchase gift cards?

Yes, gift cards are available for purchase on our website. Please note that only one gift card can be purchased per transaction. Discounts and promotions cannot be applied when purchasing gift cards. You can check out our gift cards here.

How does Afterpay work?

We offer Afterpay installments as a payment option for our customers, so you can enjoy now and pay later through four interest-free installments. Afterpay splits your purchase into equal payments, which are charged to your credit or debit card automa

How does Shop Pay work?

You just saw the ettitude sheet set on your wish list, but your budget doesn’t cover it? No worries! You can use Shop Pay to pay in installments. Choose from bi-weekly to weekly upon checkout, and you’re good to go!

I ordered a sheet set, and an item is missing. What should I do?

If you ordered a sheet set and something is missing, contact us at [email protected], and we’ll be happy to assist you with your concern.

Do you charge sales tax?

Sales tax will be charged for orders to Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey,