Will I get a refund on shipping charges if I return a rug?Updated 13 days ago
We kindly inform you that original shipping charges are non-refundable. This policy enables us to uphold the exceptional level of care and service necessary to ensure your rug is delivered safely and securely to your doorstep. We encourage you to take this into consideration when making your purchase, and please know that our dedicated customer care team is always readily available to assist with any questions or concerns you may have. If you need further assistance, please do not hesitate to contact us at [email protected] — we are always delighted to help.