What if my order has minor issues (e.g., slight stain, missing button, etc.)?Updated 21 hours ago

At ettitude, we strive for excellence in every detail, but occasionally, minor issues such as a small stain, a missing button, or slight packaging imperfections may occur. We sincerely apologize for any inconvenience these rare occurrences may cause and are here to ensure your satisfaction.

For such minor concerns, we offer the option of a partial refund as a thoughtful and sustainable alternative to complete replacement. This approach enables us to address your needs promptly while supporting our commitment to environmental responsibility.

Please reach out to our dedicated customer care team with a description and, if possible, a photograph of the issue. We are eager to work with you to find the most suitable solution that upholds the exceptional ettitude experience you expect and deserve.