What condition must my rug be in to qualify for a return?Updated 2 hours ago

To be eligible for a return, rugs must be in their original, unused condition. While you may unroll the rug to inspect it, please ensure it shows no signs of wear or use. Rugs that display any evidence of use may not qualify for a refund or store credit. This policy enables us to maintain the highest standards of quality, ensuring that every customer receives a pristine product.