Is there a restocking fee for rug returns?Updated 18 days ago
Yes, all rug returns are subject to a $50 restocking fee. This fee supports the meticulous inspection, careful repackaging, and attentive handling required to maintain the exceptional quality and pristine condition of each rug. We appreciate your understanding as we strive to provide a seamless and luxurious experience from purchase to return.
Should you have any questions or require assistance regarding your return, please do not hesitate to reach out to our dedicated customer care team at [email protected]. We are always delighted to provide personalized support and ensure your complete satisfaction.