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ettitude Support

<p dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:12pt;">Points will lapse following 12 months of inactivity: a 12-month period during which you haven&apos;t earned or redeemed any points.</p>

Points will lapse following 12 months of inactivity: a 12-month period during which you haven't earned or redeemed any points.

Do my points expire?

Rewards & Referral

What if I need to change my order?

I forgot to add my code on the order, can I add it?

Promo Terms and Conditions

What if the item I am looking for is out of stock?

What payment options are available?

My order never arrived, what do I do?

Do you offer gift cards?

How do Afterpay & Shop Pay installments work?

Orders

Where do you ship?

When will my order arrive?

How much does shipping cost?

How can I track my order?

What is carbon neutral shipping?

Shipping

What is your return policy?

What if my item is faulty, damaged, or incorrectly delivered?

How do I make a return?

What is the 30 night Sleep Trial?

Can I return an international order under the 30 Night Sleep Trial?

Returns & Exchanges

What is the Comfort Collective?

How do I earn points?

How do I redeem my points?

How many points do I have?

What happens to my points when I return items?

Can I redeem points If I have a discount code?

What if I placed an order before creating an account?

How do I redeem my birthday reward?

How does the refer-a-friend program work?

What's the difference between ettitude bamboo bed sheets and other brands?

Which ettitude fabric is right for me?

Who are ettitude products good for?

Are ettitude’s products ethically made?

Are your products free from toxins and harmful chemicals?

What dye do you use?

I’ve noticed some color variation. Why?

Do bamboo sheets shrink?

Do your sheets have a thread count?

How do I care for my bamboo bedding?

What is the difference between your Bamboo and Down Alternative Comforter?

Now that I’ve bought ettitude sheets, what can I do with my old sheets?

Products

What does ettitude mean?

Are you hiring?

Where is the company located?

About ettitude

Do my points expire?Updated 2 months ago