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Rewards & Referral

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What is the Comfort Collective?

The Comfort Collective is a loyalty program that rewards you while you rest. As a member, you’ll earn points for every ettitude purchase, for every person you refer to ettitude, and more. You’ll also receive early access to new products and promotion

How do I earn points?

The first step to earning points is creating an account. After that, you can earn points for every purchase, for following ettitude on Facebook, Instagram or Twitter, or for referring friends. Plus, when you join the Comfort Collective, you’ll also g

How do I redeem my points?

Login to your Comfort Collective account. Add your items to cart. Continue to checkout. In your order summary at checkout, select the amount of points you would like to redeem from the dropdown menu.

How many points do I have?

Simply login to your Comfort Collective account to find out how many points you have. You can also see your rewards history to find out when and how you’ve collected points. If you have any questions, please reach out to [email protected]

Why am I missing points?

If you’ve completed a task to earn points, but they are not reflected in your points balance or rewards history, please reach out to [email protected] with your Comfort Collective account email address and all details regarding the missing points.

What happens to my points when I return items?

When returning items, points that were earned from that purchase will be deducted from your Comfort Collective account. If you redeemed any points with that purchase, they will be returned to your account.

Can I redeem points If I have a discount code?

Sadly, no. Discount codes cannot be used in conjunction with Comfort Collective points. You can, however, use them on final sale items and alongside gift cards.

What if I placed an order before creating an account?

Orders placed before The Comfort Collective was launched in early June 2021 will not be counted toward point totals. However, if you have made a purchase after the launch, the points that you earned from that purchase will be linked to the email addr

Are wholesale customers eligible to receive points?

No they are not.

How do I redeem my birthday reward?

All Comfort Collective members who have entered their birthday will automatically receive their reward on their birthday. If you join less than 30 days before your birthday, your points will be issued 30 days after creating your account.

How does the refer-a-friend program work?

Introduce your friends and family to ettitude and they’ll receive $30 off their first order of $150+, plus you’ll get 600 points in your account for every eligible referral. The more friends that complete a purchase, the more rewards you earn! There

Do my points expire?

Points expire after 12 months of inactivity, meaning after you have not earned or redeemed any points within 12 months.