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Rewards & Referral

What is the Comfort Collective?

Introducing the Comfort Collective – our exclusive loyalty program designed to enhance your relaxation experience. By becoming a member, you'll accrue points with each ettitude purchase, successful referrals you make to ettitude, and other qualifying

How do I earn points?

The first step to earning points is creating an account. Once that's done, you'll start accumulating points for each purchase, as well as for connecting with ettitude on our socials. Referring friends to us will also contribute to your points tally.

How do I redeem my points?

Please bear in mind that you need to proceed through the standard checkout process initially in order to access the option for entering discount or gift card codes and redeeming rewards. If you need help applying your discount, you can also reach out

How many points do I have?

Simply login to your Comfort Collective account to find out how many points you have. You can also see your rewards history to find out when and how you’ve collected points. If you’ve completed a task to earn points but they are not reflected in your

What happens to my points when I return items?

When returning items, points that were earned from that purchase will be deducted from your Comfort Collective account. If you redeemed any points with that purchase, they will be returned to your account.

Can I redeem points If I have a discount code?

Sadly, no. Discount codes cannot be used in conjunction with Comfort Collective points. You can, however, use them on final sale items and alongside gift cards.

What if I placed an order before creating an account?

Any orders placed prior to the initial launch of The Comfort Collective in early June 2021 will not contribute to your point accumulation. However, if you have made a purchase after the launch, the points that you earned from that purchase will be li

How do I redeem my birthday reward?

All Comfort Collective members who have entered their birthday will automatically receive their reward on their birthday. If you join less than 30 days before your birthday, your points will be issued 30 days after creating your account. If, for any

How does the refer-a-friend program work?

Introduce your friends and family to ettitude and they’ll enjoy a $30 discount on their initial order of $150 or more. As a bonus, you'll receive 600 points credited to your account for each successful referral. The more friends that complete a purch

Do my points expire?

Points will lapse following 12 months of inactivity: a 12-month period during which you haven't earned or redeemed any points.