ettitude.com

ettitude Support

<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">How can we help?<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Our normal business hours are Monday - Friday 8 AM - 5 PM PST / 8 AM - 5 PM AEST. Please contact us and we&#x2019;ll get back to you within 2 business days.&#xA0; <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For questions regarding your order and/or product inquires, contact:&#xA0;<a href="mailto:care@ettitude.com" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">care@ettitude.com</a>

How can we help?. Our normal business hours are Monday - Friday 8 AM - 5 PM PST / 8 AM - 5 PM AEST. Please contact us and we’ll get back to you within 2 business days. For questions regarding your order and/or product inquires, contact: care@ettitude

Get in touch

Contact

Coupon Codes

20% off Bundles

Promotions Terms & Conditions

What if I need to change my order?

I forgot to add my code on the order, can I add it?

What if the item I am looking for is out of stock?

What payment options are available?

My order never arrived, what do I do?

Do you offer gift cards?

How does Klarna & Shop Pay installments work?

Orders

Where do you ship?

When will my order arrive?

How much does shipping cost?

How can I track my order?

What is carbon neutral shipping?

Shipping

What is your return policy?

What is your Loungewear return policy?

What if my item is faulty, damaged, or incorrectly delivered?

How do I make a return?

What happens to my returned products?

What is the 30 night Sleep Trial?

What products apply to the Sleep Trial?

What’s the process for returning Sleep Trial items?

Can I return an international order under the 30 Night Sleep Trial?

Returns & Exchanges

What's the difference between ettitude bamboo bed sheets and other brands?

What's the difference between your Sateen, Sateen+ and Twill products?

Are your products free from toxins and harmful chemicals?

Are your products suitable for people with long-term sickness, skin problems, and infants?

What dye do you use?

I’ve noticed some color variation. Why?

Do bamboo sheets shrink?

Do your sheets have a thread count?

How do I care for my bamboo bedding?

What is the difference between your Bamboo and Down Alternative Comforter?

Now that I’ve bought ettitude sheets, what can I do with my old sheets?

Products

How is ettitude making an impact?

Impact

What does ettitude mean?

Are you hiring?

Where is the company located?

About ettitude

Holiday FAQ

What is the Designer Trade Program?

Do you have an affiliate program?

I would like to collaborate on content or a campaign. How can I connect?

Partnerships

What is the Comfort Collective?

How do I earn points?

How do I redeem my points?

How many points do I have?

Why am I missing points?

What happens to my points when I return items?

Can I redeem points If I have a discount code?

What if I placed an order before creating an account?

Are wholesale customers eligible to receive points?

How do I redeem my birthday reward?

How does the refer-a-friend program work?

Do my points expire?

Rewards & Referral

Get in touchUpdated a year ago